Privacy Policy

Last updated: February 2026

Arcline Joinery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information including but not limited to:

Your name
Email address
Phone number
Business name (if applicable)
Project details or enquiries you submit
Any other information you choose to provide via our website or direct contact

2. How we collect your information

We collect personal information when you:

Submit a contact or enquiry form on our website
Contact us via email or phone
Request a quote or provide project details

3. Why we collect your information

We collect your information to:

Respond to enquiries and provide quotes
Communicate with you about our services
Deliver joinery services you request
Improve our website and customer experience
Meet legal and regulatory obligations

4. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information may be stored securely using:

Website hosting platforms
Secure email systems
Password-protected devices and accounts

5. Disclosure of personal information

We do not sell or rent your personal information.

We may disclose your information only when:

It is required to deliver our services (e.g. suppliers or contractors involved in your project)
We are required by law to do so

6. Cookies and website analytics

Our website may use cookies or analytics tools to:

Understand how visitors use our site
Improve website performance and content

This information is collected in an anonymous form and does not personally identify you.

7. Accessing or correcting your information

You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate, by contacting us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page